Privacy Policy

We care about your privacy, and we do not hold personal data that is not needed for Wait.li's core functions.

Wait.li Privacy Policy

Wait.li “the App” provides product waiting lists for your Shopify store “the Service” to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • “Read Customers” : used to grab customers that are attached to a Wait.li waiting list

  • “Write Customers” : used to add data to customers which is required for Wait.li waiting lists

  • “Read Products” : used to grab products required for displaying in Wait.li’s app interface

  • “Write Products” : used to add data to products which is required for Wait.li waiting lists

  • “Read Themes” : used to find your currently active theme

  • “Write Themes” : used to install Wait.li snippets onto your currently active theme

Additionally, we collect the following types of personal information from you once you have installed the App:

  • Your Shopify store domain, email, name, plan, country, city, and address

When a customer joins a Wait.li waiting list, we collect the following personal information from the customer:

  • Customer name, and email

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App.

Sharing Your Personal Information

We do not share any of your, nor your customer’s personal information.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, to send you transactional emails about your waiting list status), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

After uninstalling the App, we keep your data / customer data for 48 hours. After 48 hours has passed, we remove all traces of this data from our database.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@wait.li.